How to Improve Your Small Talk Ability

By | June 3rd, 2016|Member Contributed|

I recently posted a blog entitled,“Why are Soft Skills so Important to your Professional Success?” In it, I defined “soft skills” as personal attributes that enable someone to interact effectively and harmoniously with other people and noted that it is also a synonym for people skills - which includes your character, personality and competence. What is a [...]

Why are Soft Skills so Important to your Professional Success?

By | May 19th, 2016|Member Contributed|

“Soft skills” are defined as personal attributes that enable someone to interact effectively and harmoniously with other people.  Your “hard skills” refer to your technical skills and expertise required to do your job. To highlight the difference between “soft skills” and “hard skills," imagine the following scenario.  You are a company producing solar panels.  Your [...]

Funeral Etiquette

By | May 11th, 2016|Member Contributed|

My friend’s father-in-law recently passed away.  As soon as I found out, I reached out to her to say how sorry I was for her loss and to let her know that she and her family were in my thoughts and prayers. In speaking with her, she asked if I would write a blog about [...]

Business Meeting Etiquette: 12 Tips Every Professional Needs to Know

By | April 13th, 2016|Member Contributed|

Whether you are Chairing a formal business meeting at your office or attending one as a participant - it puts you in front of your co-workers, colleagues, superiors or clients. In these situations, it is important that you demonstrate a strong professional presence and polished image in order to build credibility, trust and respect with [...]

How to Handle Challenging Client Situations with Grace

By | April 1st, 2016|Member Contributed|

When a client is purchasing a service or product from you, he or she has numerous, unspoken expectations of you and your business. Meeting client expectations is not enough in today’s competitive business arena.  Exceeding expectations is a must if you are to succeed. If you ever find yourself in a situation where a client [...]

How to Master Your Handshake

By | September 1st, 2015|Member Contributed|

Handshakes are the ultimate greeting. A handshake is the physical link between two people, and the physical greeting that goes with our words.  We notice people non-verbally by their touch, and the way we touch someone in both social and business situations - that is appropriate and customary - is with our handshake. A handshake [...]

Business Card Etiquette: Do’s and Don’ts

By | July 8th, 2015|Member Contributed|

How you present and use your business card is an important part in building professional and profitable relationships. Your business card is part of your visual communications package.  It is also a reflection of your professionalism. You should present your business card in such a way that it is remembered and kept by the recipient, [...]

The WBN’s Businesswoman of the Year Gala: What to Wear?

By | April 27th, 2014|Member Contributed|

I have been a member of the WBN for almost eight years. I am past Chair of the Businesswoman of the Year, Nominating & Awards Committee and currently act as Secretary on the WBN Executive. My favourite event of the year is the WBN's Businesswoman of the Year Gala which takes place every year in [...]

12 Email Etiquette Tips for Professional Success

By | March 6th, 2014|Member Contributed|

Everything you do, communicates, and speaks volumes about you, your skill set and level of professionalism, as well as your organization's overall image and brand. How we communicate, effects our relationships. The key to business success are our relationships. So how you connect with your clients, potential clients, co-workers, supervisors, etc., is extremely important because [...]

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