I recently posted a blog entitled,“Why are Soft Skills so Important to your Professional Success?” In it, I defined “soft skills” as personal attributes that enable someone to interact effectively and harmoniously with other people and noted that it is also a synonym for people skills - which includes your character, personality and competence. What is a [...]
“Soft skills” are defined as personal attributes that enable someone to interact effectively and harmoniously with other people. Your “hard skills” refer to your technical skills and expertise required to do your job. To highlight the difference between “soft skills” and “hard skills," imagine the following scenario. You are a company producing solar panels. Your [...]
My friend’s father-in-law recently passed away. As soon as I found out, I reached out to her to say how sorry I was for her loss and to let her know that she and her family were in my thoughts and prayers. In speaking with her, she asked if I would write a blog about [...]
Whether you are Chairing a formal business meeting at your office or attending one as a participant - it puts you in front of your co-workers, colleagues, superiors or clients. In these situations, it is important that you demonstrate a strong professional presence and polished image in order to build credibility, trust and respect with [...]
When a client is purchasing a service or product from you, he or she has numerous, unspoken expectations of you and your business. Meeting client expectations is not enough in today’s competitive business arena. Exceeding expectations is a must if you are to succeed. If you ever find yourself in a situation where a client [...]
Handshakes are the ultimate greeting. A handshake is the physical link between two people, and the physical greeting that goes with our words. We notice people non-verbally by their touch, and the way we touch someone in both social and business situations - that is appropriate and customary - is with our handshake. A handshake [...]
How you present and use your business card is an important part in building professional and profitable relationships. Your business card is part of your visual communications package. It is also a reflection of your professionalism. You should present your business card in such a way that it is remembered and kept by the recipient, [...]
I have been a member of the WBN for almost eight years. I am past Chair of the Businesswoman of the Year, Nominating & Awards Committee and currently act as Secretary on the WBN Executive. My favourite event of the year is the WBN's Businesswoman of the Year Gala which takes place every year in [...]
Everything you do, communicates, and speaks volumes about you, your skill set and level of professionalism, as well as your organization's overall image and brand. How we communicate, effects our relationships. The key to business success are our relationships. So how you connect with your clients, potential clients, co-workers, supervisors, etc., is extremely important because [...]
